CANCELLATION/LATE
POLICIES
As our business continues to grow (THANK YOU!) we realize that in order to accommodate everyone who wishes to schedule an appointment, the time has come to implement a few rules to ensure that each appointment time is respected for each client and each provider.
LATE APPOINTMENT POLICY
Things happen! We get it. However, we try our absolute best to serve each and everyone of our customers with the best experience possible. We block every appointment for the appropriate amount of time to allow us to effectively communicate and deliver the best treatment for your needs. This becomes increasingly difficult if you show up late. We never want to rush, and we especially don’t want to cut into someone else’s appointment time, so we have instated a 15 MINUTE RULE. If you are more than 15 minutes late to your appointment (without proper communication and pre-approval) we reserve the right to reschedule your appointment and charge a missed appointment fee of $25.
NO CALL/NO SHOW/CANCELLATION POLICY
Again, we totally understand that things happen that are out of our control at times. Out of respect for our business and for our other customers who could have had your spot, we kindly ask that you let us know if you can't make your appointment! We request a minimum of 24 hours notice for cancelling an appointment. If you fail to cancel within the 24 hour cancellation window, OR fail to let us know you're not coming at all, we reserve the right to charge a missed appointment fee of $50. 3 No Call/No Show appointments on your record gives us the right to dismiss you as a client.
THINGS TO KNOW
Before your Injectable Appointment
BEFORE YOUR APPOINTMENT
AVOID alcohol, NSAIDS (Advil, Aleve, Ibuprofen, Aspirin), and other blood thinning medications at least 2 days prior to your appointment. These things increase your risk for bruising!
AVOID scheduling your appointment around major events. Give yourself AT LEAST 2 weeks before any major function for your filler to settle and all bruising to heal.
DO take Arnica a few days before, the day of, and a few days after your appointment. It’s not required, but it can significantly help the healing process. This can be found at most drug stores.
DO let your provider know if you suffer from frequent cold sores. Occasionally injections in and around the lips can trigger a new rupture of a cold sore. Arrangements can be made to pre-treat with an anti-viral.
DURING YOUR APPOINTMENT
Come with a clean face! No make-up please.
Come on time!! We will apply numbing cream to the areas to be treated prior to beginning injections. Plus, your provider wants to have plenty of time to complete your treatment without being rushed!
Your provider will do everything possible to keep you as comfortable as possible during your injections!
AFTER YOUR APPOINTMENT
It is totally normal to have swelling, tenderness, and even bruising after injections. As stated before, plan injections around all major functions by at least 2 WEEKS.
In some cases, massage and icing may be necessary post injections. Your provider will provide you with instructions before you leave.
Arnica is not require, but significantly helps speed recovery time.